Your privacy is important to us. All information collected by Emily O’Brien on this website is only used for the purpose of processing your order and enhancing our customer service. Under no circumstances will information ever be given or sold to a third party, nor will we ever record any billing details such as your payment account information. Emily will endeavour to take all reasonable steps to keep secure any information which is held about you, and to keep this information accurate and up to date. If, at any time, you discover that information held about you is incorrect, you may contact us to have the information corrected.

All financial transactions are processed securely through our payment partners.

This policy outlines the ways in which Emily O’Brien (“We”) collect, use, disclose, store, secure, manage and dispose of your Personal Information in accordance with the Australian Privacy Principles (“the APPs”).

Where the words “Personal Information” are used in this policy, that expression means information or an opinion that is either specifically about you, or if you are not specifically identified but you are reasonably capable of being identified, irrespective as to:

(a) Whether the information or opinion is true or not; and

(b) Whether the information or opinion is recorded in a material form or not.

The Kinds of Personal Information We Collect and Hold

The kinds of Personal Information we collect from you may vary depending upon the communications you’ve had with us. Generally, we will collect information such as the following:

(a) Name;
(b) Contact details; and
(c) Physical address.

How We Collect and Hold your Personal Information

We collect your relevant Personal Information from you directly.

The Purposes for which we Collect, Hold, Use and Disclose your Personal Information

We collect, hold, use and disclose your Personal Information for the following purposes:

(a) To provide you with a product ordered from our online store;
(b) To advise you of upcoming releases and promotions;
(c) To deliver merchandise purchased from the online store; and
(d) To assist our internal quality and financial management processes.

How you May Access or Seek the Correction of Personal Information Held by Us

You may access or seek the correction of any Personal Information held by us by contacting us using the details available at emilyobrienlifestyle.com, or by written request forwarded to 38 West Barrack Street, Deloraine, Tasmania.

How You May Complain about a Breach of the APPs by Us

If at any stage you feel we have breached the APPs in our collection, use, disclosure, storage, security, management or disposal of your Personal Information, you may lodge a complaint with us using the contact details available on our website at emilyobrienlifestyle.com.

If you remain unsatisfied following our review, you are at liberty to contact the Office of the Australian Information Commissioner and lodge a complaint at oaic.gov.au/privacy/making-a-privacy-complaint.